Delete Account

Last updated: October 10, 2026

Public URL: https://buzzz.network/delete

This page explains how to permanently delete your BUZZZ Network account and what happens after a valid deletion request is confirmed.

BUZZZ is operated by GLICE LABS LIMITED, registered in England and Wales.

Registered address: 321–323 High Road, Romford, RM6 6AX, United Kingdom

1. Delete your account in the app

You can request deletion directly from the BUZZZ mobile app.

Steps

  1. Open the BUZZZ Network app.
  2. Go to Settings.
  3. Select Delete Account.
  4. BUZZZ will send a one-time passcode (OTP) to your registered email address.
  5. Enter the OTP in the app to confirm that you control the account and want to proceed.
  6. Once the OTP is successfully confirmed, the account enters the deletion process.

You must be able to access the email address registered to your BUZZZ account in order to receive the OTP.

2. Deletion timeframe

After a valid OTP-confirmed deletion request, BUZZZ targets permanent account deletion within:

30 days

During this period, the account may be restricted or marked for deletion while backend systems complete the deletion process.

3. What is deleted

Subject to legal and technical exceptions described below, account deletion is intended to remove or permanently disassociate personal account data tied to your BUZZZ profile, including information such as:

  • username and profile information;
  • account settings;
  • progression data;
  • XP and level state;
  • Energy state;
  • referral relationship data where it is no longer required;
  • BUZZZ in-app account state;
  • notification preferences;
  • account-linked application data.

Deletion may also make the account permanently inaccessible.

4. What may be retained

Deleting your account does not necessarily require BUZZZ to immediately erase every record.

We may retain limited information where reasonably necessary for:

  • fraud prevention;
  • security investigations;
  • reward-ledger integrity;
  • prevention of duplicate or abusive accounts;
  • legal obligations;
  • tax or accounting requirements;
  • dispute resolution;
  • enforcement of our Terms;
  • child-safety investigations;
  • compliance with lawful requests;
  • backup integrity.

Where possible, retained information will be limited, protected, and no longer used for ordinary account operation.

5. Reward and progression consequences

Account deletion may permanently remove access to:

  • XP;
  • Energy;
  • levels;
  • badges;
  • Claim Box eligibility;
  • task history;
  • leaderboard participation;
  • team relationships;
  • referral eligibility;
  • pending or unverified rewards;
  • in-app BUZZZ balances.

Deletion should therefore be treated as permanent.

Where a reward, transaction, or record must legally or operationally be retained, the underlying ledger record may remain for compliance, fraud prevention, security, accounting, or dispute purposes even though the account itself has been deleted or de-identified.

6. Can deletion be undone?

Once a valid deletion request has been confirmed and completed, account deletion is intended to be permanent.

You should not assume the account can be restored.

If you only want to stop using BUZZZ temporarily, you may stop using the app instead of requesting deletion.

7. If you cannot access your registered email

The standard deletion flow requires OTP verification through the email registered to your account.

If you:

  • cannot access the registered email;
  • cannot sign into the app;
  • cannot find the Delete Account option; or
  • encounter an error during deletion,

contact:

support@buzzz.network

We may require additional verification before processing a manual deletion request in order to protect accounts from unauthorized deletion.

8. Google Play account-deletion requirement

BUZZZ provides an account-deletion path for users who created an account through the app.

The deletion option is available through the app and this public page provides instructions and support contact information.

Public deletion URL:

https://buzzz.network/delete

9. Privacy rights

Depending on where you live, you may have separate legal rights to request:

  • access;
  • correction;
  • deletion;
  • restriction;
  • objection;
  • portability; or
  • other privacy rights.

Account deletion and privacy-rights requests are related but are not always legally identical.

For more information, see:

Privacy Policy

10. Child-safety and enforcement records

Information connected to suspected:

  • child sexual abuse or exploitation;
  • CSAM;
  • serious fraud;
  • security abuse;
  • law-enforcement investigations; or
  • other serious violations

may be retained where required or permitted by law even after account deletion.

See:

Child Safety Standards

11. Related policies

12. Contact

Account deletion / privacy support:

support@buzzz.network

Child safety / CSAE:

safety@buzzz.network

Operator:

GLICE LABS LIMITED

321–323 High Road, Romford, RM6 6AX, United Kingdom